Frequently Asked Questions

How long is your processing time?

Every set is made by hand with precision, nothing is rushed here. Unless you're purchasing a Universal Fit set (which is ready-to-ship), your nails will be made to order. Current processing time is around 4–7 working days, not including shipping. Timing may vary slightly throughout the year.

How will I know if the nails will fit me?

To get the best fit, I always recommend starting with a sizing kit. It allows you to try on every size at home and makes choosing your full set effortless. If you prefer, you can also measure your nails using the tape method and add your numbers in the "Personalise Your Product" when you customising your set.

Every hand is different, if you need a special adjustment, just get in touch and I’ll do my best to help. Please note that press-on may not suit very down-growing or clubbed nail beds.

How do I apply press on nails?

You can apply your press-on nails two ways:

Liquid nail glue Makartt – Best for long wear (up to 2–3 weeks).
Adhesive tabs – Ideal for short-term use (1–5 days).

Prep makes all the difference.
Taking a few minutes to prep your natural nails properly will not only help your manicure last longer and prevent lifting, it will help create that secure bond and keeps your natural nails healthy underneath.

Every order comes with a full application kit and step-by-step instructions, a video tutorial can also be found on my Instagram @nails.with.paula. Note that the glue will only be added upon request from your second order -free of charge- simply because one tube will serve you more than once. Do let me know if the order is a gift.

How do I remove press on nails?

There are two safe ways to remove your press-on nails: soaking or removal oil.

Please be aware that removal oil, if not used correctly, can slightly melt the tips and affect their reusability, so go slowly and follow the instructions.

If applied with liquid glue, wait at least 10 days before removing. These sets are designed to last 2+ weeks, and trying to take them off too early can damage your natural nails.

If applied with adhesive tabs, simply soak your nails in warm water with soap and oil when you are ready to remove them and they will lift off safely.

A tutorial video is also available on Instagram @nails.with.paula.

How long can press on nails last?

Are they reusable?

Do you take on custom requests?

Can I change something to the designs?

What's included with my order?

What type of tips do you use? Are they strong?

What if the tips in the sizing kit don't fit me?

I received a wrong or damaged order.

Can I cancel my order?

Can I exchange an item?

What's the return and refund policy?

Where do you ship?

How long does the shipping take?

If you need any extra assistance please do get in touch. We are available through email at nailswithpaula@gmail.com or Instagram and we will be more than happy to help!